Shipping policy
Thank you for shopping with us! Please review the details below to understand how and when your order will be shipped.
Shipping Methods
We ship most orders via FedEx. At checkout, you can select from the available FedEx shipping options based on your delivery needs and location.
We also offer local pickup from our Georgia location. If you prefer to pick up your order, please contact us for pickup instructions, hours, and availability.
Free Shipping Promotions
From time to time, we offer free shipping on select products. These promotions:
- Apply only to FedEx Ground shipping
- Are valid for U.S. orders only
- Exclude Hawaii and Alaska
Free shipping will be applied automatically at checkout when eligible.
Order Processing & Shipping Times
- Orders placed before 12:00 PM (noon) typically ship the same business day, depending on product availability
- Orders placed after 12:00 PM may ship on the next business day
Business days exclude weekends and holidays.
Shipping Locations
We currently ship within the United States. Certain shipping options or promotions may not be available for all locations.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your shipment.
Delays & Availability
Shipping times may vary depending on product availability and carrier delays. While we aim to ship orders as quickly as possible, we cannot guarantee delivery times once the package is with the carrier.
Contact & Pickup Information
For questions about shipping, product availability, or to arrange local pickup, please contact us at: 866-764-2976
Store Location: 5904 Peachtree Corners East, Norcross, Georgia 30071
Pick Up Hours: 7:30am - 4:30pm EST Monday through Friday
Last updated: 4/21/2026